"move fast and break things" seems to apply to customer service too. is it legal? surely not, but given that our overall ad spend was much larger we didn't have the time/couldn't be bothered to chase FB. As some colleagues see this: "the bright side is that in the long run we have saved money, as we are no longer going to advertise with FB"
We thought of creating a post about this experience on our company's blog, but given that we are not a "tech focused" company, and this post wouldn't fit with our clients/blog readers interest, we decided not write about it.
We thought of creating a post about this experience on our company's blog
It's worth doing it for you and for others who are buying advertising. If it doesn't become popular, no big deal. If it attracts attention, it might be more profitable than the €2000 spent on FB for very little time spent, maybe you'll even get a refund.
I'd personally like to be able to persuade clients not to spend so much on FB advertising - superficially they look like they are returning likes and hits, but if you look into it, they're pretty useless - our referrals have actually gone down while advertising. This sort of blog post would be enormously helpful in persuading them.
Anything that shows a big corp doing bad to small corp will attract interest. Go ahead and write a blog with evidence and all. I am sure it will raise eyebrows on atleast HN.
We thought of creating a post about this experience on our company's blog, but given that we are not a "tech focused" company, and this post wouldn't fit with our clients/blog readers interest, we decided not write about it.