Because which employer we work for is voluntary. If I own a business, I can choose which systems I implement in order to ensure a certain level of quality. If I had a logistics company, would it be inhumane to install cameras in the truck and GPS devices that monitor speed? Absolutely not. There's something called "risk" and from a business standpoint, it needs to be mitigated and controlled.
That is why, as employees, even certain key words are monitored on our computers. If we're in a relationship with a co-worker, it needs to get reported. The list goes on.
A critical part of fast food is customer service. If customer services goes down the drain, that presents a very real business risk to Burger King.
To a certain extent, this has been a standard practice in the field of customer service representatives that are taking calls all day. Their calls are monitored and recorded, then reviewed to ensure a certain level of performance.
Man you are incredibly privileged to say such nonsense. The idea that workers can easily find new jobs is just hilariously out of touch, the pitch forks truly can't come soon enough.
I'm not privileged at all. I work haaaaaaard for the money....so hard for the money.
The job market sucks right now, but mostly for white collar. Out of touch would be for me to say that a software developer or data engineer would not struggle to find a job right now.
Hospitality, trades, retail, and most working class jobs are much more stable right now.
Again, if someone is making $15 bucks an hour at McDonald's, I promise you that there is a job paying just as much in another industry that they could start within two weeks.
Out of touch is someone who thinks that is not possible.
Imagine bring pitch forks into the conversation because you disagree with a business technique.
Bud, go take a walk, breath, and then realize that we're talking about which work environment someone prefers based on employer practices. We're not talking about an inescapable government surveillance system that will monitor when you leave your house every day.
Fast food service is one of the most dehumanizing soul crushing jobs a person can do. I'm speaking from first hand experience that you're clearly lacking. On top of the abuse the workers deal with from all sides every single day, to have a robot giving you demerits based on specific language is fucking disgusting.
1. You assumed I don't have fast food experience and did not care to even know. It was more important to try and make a point, even if it was in a dishonest way. That says a lot about you.
2. Fast food is NOT one of the most dehumanizing soul crushing jobs. Yes, you deal with a lot of rude customers. But if you go into fast food unprepared for that, that's on you. It is part of the job (also part of hospitality) and it all comes down to how you respond and handle it.
3. If you're working fast food and willing to accept, or are stuck with, a low-wage job, that means there's other readily-available low-wage jobs that you can switch to. Working fast food is voluntary.
Since you have so much fast food experience, why did you not address how egregious customer service can be at places like Burger King? It's a problem. I've lost count of the amount of times a bunch of young employees slammed drive through windows on me, had an aggressive attitude simply because something wasn't right in their day, etc.
As a customer, I report it, but then feel like nothing gets done. It's my word against theirs. These systems allow management to actually know what's happening, who said what, if someone is disrespecting customers, etc.
Based on what you think is disgusting, I suspect you lack a TON of life experience and exposure to the world. My first-hand experience has led me to believe that a 5-year having to be on the streets selling candy full-time is "effing degusting".
Your definition if disgusting sounds very first-world.
To your first point, have you worked counter or kitchen at a fast food restaurant? Choosing to attack the other person instead of clearly answering the question that you decided to highlight surely says alot about you too.
Boo hoo, I took 3 - 5 minutes to report an aggressive employee at a fast food restaurant I go to daily for coffee that is in my community.
Read the room, guy. You're taking time to type out a response to me, a complete stranger. And here you are, trying to portray me in a negative light because I put a couple minutes towards something that for me, was worth it.
If I was a business owner and had a long-time loyal customer that was getting treated poorly, I would want to know about it.
If I'm going to the same place every day, I don't want to continue experiencing the same poor service.
> Don't you have better things to do with your limited time on Earth?
Yes, private enterprise is far worse than governments. Governments are accountable, the royal centrally planned communist dictatorships that are private enterprise are not.
I don't even know how to respond to your comment. It's so royally detached from the reality of the world that I don't even know where to begin.
So there's only one group that has the power of the sword, and that is the government. There's only one group that holds a monopoly on violence, and that's government. There's only one group that can steal your home, along with anything else they want, using the state powers like eminent domain, and that's the government.
You say governments are accountable. Tell that to every Jeffrey Epstein victim and ask them how much accountability there is right now in government as it relates to the integrity of their investigation.
I say this with all due respect, but your comment is so far from fact that I think you may be trolling.
I'm not trolling, private businesses are mostly centrally planned economies and we know how terrible those are for humans. Acting like workplace democracy is a bad thing is beyond pathetic. Liberating the workplace from tyrants is the final frontier of democracy, any entity that can controls one's life without consent from all the workers doesn't deserve to exist.
I can honestly think of maybe two business leaders that would survive a vote by their workers to stay in power of the company.
Private enterprise enable some of the worst forms of human collaboration (monarchies, oligarchies, centrally planned top down enforced initiatives). Democracies are more efficient and far, so why not legislate their existence in workplaces?
I have to jump in the car soon, so to end on a good note: I now know you are not a troll, but I did start thinking that for a bit.
As an employee, we take part in charting the course for the business, but businesses have owners, and they have the ultimate say. A nation does not have owners. A nation has citizens, which is why democracy makes sense in a nation, but not a business; although loosely speaking, putting things to a vote when it's appropriate is not a bad thing. But no employee is entitled to that unless it is directly related to the scope of his or her employment.
Ultimately, you are conflating two different worlds: private enterprise and politics. They are two separate things; two separate animals; with two separate natures.
